Recruiting people or changing jobs can be a highly stressful event. The campaign for Courtesy in Recruitment (CIR) encourages all parties involved in the recruitment process to pursue the highest possible standards of conduct and best practice at all times. It has been developed by the British Hospitality Association in conjunction with the industry's leading employers and recruitment companies as an integral part of the Association's Excellence Through People scheme.
CIR aims to tackle this issue head-on by encouraging employers, job-seekers and recruitment companies to uphold certain minimum standards, designed to make the recruitment process as painless as possible. It is supported by leading organisations such as Springboard UK, the HCIMA, the HtF and the REC.
CIR has already received widespread support. Over 100 employers have signed up to it within the context of the BHA's Excellence Through People initiative, and many of the country's leading recruitment companies have also signed up. In turn, they undertake to bring CIR to the attention of all job-seekers who pass through their hands.
We ask you to commit to Courtesy in Recruitment as follows:
As an employer - to sign up to the campaign, so that all your executives are aware of the campaign and conform to the charter when recruiting.
As a recruiter - to sign up to the campaign, conform to its principles and bring it to the attention of job-seekers.
As a job-seeker - to follow the code of conduct laid down and agreed as best practice.
Why should you get involved?
As an employer - because it will set you apart as a best practice employer and thus provide you with a distinct advantage when recruiting.
As a recruiter - because it will provide you with a marketing advantage. You may use the logo on advertising, you will be listed in the Excellence Through People annual directory as a recommended recruiter, and you will be recognised by most key employers as a responsible organisation.
As a job-seeker - because it will differentiate you from other applicants. In a competitive employment market, your commitment to best practice will be recognised by employers.
Please commit to the campaign for Courtesy in Recruitment troday and make the tourism, hospitality and leisure industry a better place in which to work.
Courtesy in Recruitment is made up of three charters, one each for employers, recruiters and job-seekers.
The full charter document is available from the British Hospitality Association, Hospitality & Leisure Manpower or any of the recruitment companies that have signed up to the campaign, but here are some of the key clauses.
Employer's Charter - Extract
To be punctual, to set ample time aside for interview, and to treat all applicants with respect
To respond to all parties after interview and to provide worthwhile, constructive feedback
To provide payment for reasonable travel expenses for second and subsequent interviews
Never to take references without the applicant's knowledge
Recruiter's Charter - Extract
To submit candidates to employers only having received the candidate's express permission
Never to induce an employee to leave an employer if previously placed by that company
To keep all parties abreast of the recruitment process throughout an assignment
To disclose all material information to all parties invloved in the recruitment process
To provide true and accurate information at all times
Job-Seeker's Charter - Extract
To be punctual for all interviews and, in the event of delay, to warn the potential employer
To respond to all communication in a timely manner
To be honest at all times, and particularly in relation to current salary and benefits
Never to accept a job and then fail to turn up to commence work
For further information about Courtesy in Recruitment, contact Hospitality & Leisure Manpower.
Tel: 020 8977 4419
E-mail: hlm@halm.co.uk
