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Living the Public Life – A Career at the Bar
Fast-moving, ever-changing with rapid career progression and a wealth of entrepreneurial opportunities.
Lively and exciting roles for lively, business-minded people.
Just A Taster - Roles People Play
Click on each of these for a description
Team Member / Bar Staff / Waiting Staff
- Provides a professional, friendly and efficient service to all guests and assists the management team maximise sales and profits.
- Strong team player, able to help when others are under pressure.
- Adheres to all the standards of the brand – transactions, cleanliness of unit, serving standards, personal appearance.
Head Barperson
- Supervises and co-ordinates activities of all bar staff in order to deliver great hospitality to customers.
- Ensures all expenses and revenue are in line with budgetary levels.
- Recruits and maintains a team of professional staff, providing induction and training.
Chef / Kitchen Manager
- Ensures the kitchen team responds to customers’ requests, needs or dissatisfaction quickly, positively and efficiently.
- Proactively assists the House Manager to achieve and exceed food margins.
- Maximises sales through creative and appropriate menu planning.
Assistant Manager
- Ensures the highest levels of customer service are delivered by all team members and monitors customer experience.
- Leads by example.
- Assists manager with payroll, recruitment, on-the-job training, stock control, line checks and till checks.
House Manager
- Manages the profitability of the site.
- Ensures that the highest possible levels of customer service and performance are delivered by all management and team members.
- Manages and drives local promotional activity to strengthen business success and community profile.
- Aims to exceed customer expectations through established procedures and own initiative.
Retail Business Manager
- Manages a group of licensed house managers.
- Develops people – leads and motivates – to maximise the sales and profit opportunities of the units.
- Builds business plans to deliver sales targets and monitors them against performance.
- Manages the operations in terms of safety, security and legal compliance.
Brand Marketing Manager
- Plays a key role in the development and evolution of brands.
- Devises a marketing and promotional plan to help position each brand against competitors.
- Develops relationships with other sectors of the business like HR and Finance so that marketing and promotional activities are delivered as efficiently as possible.
Pricing Manager
- Responsible for the drinks/food pricing across a company, has detailed knowledge of own company strategy and competitor pricing.
- Strong analytical skills combined with close understanding of operations and marketing functions through time spent in trade environment.
Resourcing and Development Manager
- Working within the Human Resources function, responsible for the training and development of all the retail staff so that the skills are there to meet the company business plan.
- Ensures structures are in place to recruit both management and retail staff.
- Implements rewards and benefits packages.
- Manages appraisal process and annual salary reviews.
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