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Springboard Scotland
Regional Programmes
Ambassadors Programme
The Ambassadors programme is designed to provide people already employed in the industry with the skills, knowledge and confidence required to go out and spread a positive message about Scotland Tourism. Working with employers to identify enthusiastic employees and helping them to develop communication skills and presentation skills to better prepare them to deliver presentations to potential recruits, school and college students, teachers and parents. Ambassadors can talk about their own experiences and successes and it also helps promote to individual businesses as employers of choice!
The overall emphasis made on the course is that the presentations given should be informative but also fun, creating interest and inspiration!
The Springboard Scotland Ambassadors programme provides the following benefits to businesses:
- Builds confidence, communication and presentation skills of your chosen Ambassadors.
- Raises the profile of your organisation to potential recruits and the wider community.
- Influences young people’s career choice through interaction with enthusiastic, motivated Ambassadors.
- Provides publicity for your organisation and your Ambassadors.
- Provides an excellent tool to further motivate valued employees, develop their presentation skills to varied audiences and generate enthusiasm for an industry that is challenged by a highly competitive recruitment environment.
- Gives you access to the latest Scottish careers resources, videos, CD-Rom and other materials to help to inspire existing and future employees.
For more information please contact your local Springboard Scotland representative. All contact details are available on the Meet the Team page.
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Buddy Day
Buddy Day is a national programme being run by Springboard and sponsored by 3663 and The Caterer Group and takes place on Wednesday 11th October 2006. It’s a day dedicated to raising the profile of our industry by encouraging employers to open their doors to ‘buddies’ for the day. It’s a fantastic opportunity to showcase the excitement and buzz of working in Hospitality, Leisure, Travel and Tourism and sell all of the employment opportunities that exist. For potential buddies it’s a great chance to gain a real insight into working in our industry.
For more information please click here.
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Discovery Trails
The Glasgow Trail is a journey of discovery through one of the worlds most dynamic and energetic cities. The objective of the Trail is to discover the diversity of the Hospitality, Tourism, Travel and Leisure industries and the huge range of career paths that are available. Trails can be geared to groups of any size and are vastly popular with schools and college groups either to support their studies or as a general introduction to Glasgow. We are also using the Glasgow trail as an introduction for unemployed people looking to enter a careers in Glasgow such as people involved in Get into Cooking and Hospitality Glasgow.
For more information please contact Amanda McDade: amandam@springboarduk.org.uk
The Edinburgh Discovery Trail takes you on a fantastic trek of Edinburgh's Old Town. Starting at the world famous Edinburgh Castle the trail takes you down the cobbled streets of the Royal Mile. En route you will visit some of Edinburgh’s most famous landmarks including the Palace of Holyrood and the new Scottish Parliament Buildings before heading off into Princess Street and it’s famous gardens on the last leg of the trail.
The trail itself encourages participants to find out more about the different types of jobs and career opportunities within the Hospitality, Leisure, Travel and Tourism industries through the use of maps and questionnaires designed to prompt participants at the different stages of the trail.
The trail can be geared to groups of any size and is hugely popular with the schools and colleges as part of their studies or as a general introduction to Edinburgh. It is also possible for us to organise a tour and an industry talk from one of the many Hospitality and Tourism related businesses Springboard Scotland works within the capital, and can add a little extra bonus to the activities on the day, in particular for those participants interested in career within this sector.
For more information please contact David Allen: davida@springboarduk.org.uk
The St Andrew’s Trail is the latest edition to our collection and was launch in March 2006 with 300 school pupils from Bell Baxter High School, Waid Academy and Madras College taking part in the first Discovery Trail round St Andrew’s. The trail includes behind the scenes insights into working at the Old Course Hotel and St Andrews Golf Hotel, visits to St Andrews Castle, St Andrews University and St Andrews Town Hall.
For more information please contact Carolyn Baird: carolynb@springboarduk.org.uk
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Education Programme
A structured education programme that is delivered in secondary schools from 1st year right through to 4th year. This model has been successfully designed in partnership with Inverness Hoteliers Association and many new schools have shown interest in getting involved. The programme builds links with schools and local industry players, which supports the Determined to Succeed objectives, and also provides school pupils with a positive experience on a yearly basis. This allows the pupils to develop their knowledge of the industry and helping them make an informed decision to follow a career in tourism.
For more information please contact Roisin Taylor: roisint@springboarduk.org.uk
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FutureChef Scotland 2007
“FutureChef is an inspirational competition giving young people a wonderful insight into this fabulous career and guarantees a future we can be proud of.” - Brian Turner CBE - FutureChef Chairman
FutureChef is our high profile national culinary competition designed to foster a passion for cooking and food in young people aged 12 – 16. The competition provides a unique insight into the world of professional cooking by capturing imagination, recognising talent and providing a potential platform to launch a fabulous career.
Supported by key industry partners and judged by some of the country’s top chefs, last year’s competition saw Claire Brown, 15, from Mintlaw Academy pick up Second Runner Up. As part of her prize Claire will enjoy a placement with a celebrated chef, including dinner and an overnight stay, courtesy of Steelite International, plus a year’s subscription to BBC Good Food magazine.
Over the last six years we have had a massive response from Scottish schools and Scottish Chefs and this year we are trying to encourage even more young people from throughout Scotland to take part as the UK’s largest competition for budding chefs gets underway. Scottish competitors have scooped a prize at the last 4 Grand Finals, but as yet, have not scooped the coveted title of FutureChef…..but watch this space!
For more information, to register to take part or to support Scottish schools as a mentor chef please go to: www.springboarduk.org.uk/futurechef or contact your local Springboard Scotland representative. All contact details are available on the Meet the Team page.
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Pre-Vocational Hospitality Course
Springboard Highlands & Islands are rolling out a vocational course after it was piloted in Plockton & Portree High Schools during 2005/2006. This course is ideal for those aged 15 - 16 and it is a 12-16 week programme. The model currently used can be adapted to meet the needs of the school and the client group. The course will offer the candidates the opportunity to:
- Develop a basic understanding and competence in food handling practices, leading to the achievement of the REHIS Elementary Food Hygiene Certificate.
- Develop an understanding of customer service leading to a recognised certificate in Customer Care, which will incorporate models from the new 100K Welcome programme.
- Develop work based experience relating to the provision of a safe and secure working environment, gaining a health & safety certificate.
- Develop a basic understanding and competence in food & beverage service.
- Develop competence in problem solving and team working.
- Raise their awareness of the opportunities for employment within the Hospitality & Tourism Industry.
- Provide them with the experience to make an informed choice.
For more information please contact Roisin Taylor: roisint@springboarduk.org.uk
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Recruitment & Retention support for Businesses
The Springboard Scotland team is working with Scottish businesses from five star hotels, B&Bs, restaurants and visitor attractions to help them improve their skills in recruiting and retaining their staff whether full or part time. This support is especially beneficial for SMEs who do not have dedicated HR teams to support them! The Springboard Scotland team can offer practical help to ensure that our Tourism businesses have the right staff who are committed, enthusiastic and happy to help us deliver the quality of experience our customers expect. We can help review your current practices and implement improved systems drawing from best practice from throughout Scotland.
Nigel Reynolds, Proprietor, Gordon Arms Hotel
“Having recently set up our business, it was important to ensure that we had the correct guidance in terms of our recruitment and retention policies.”
Nigel said that the support he received from Springboard Scotland “went a long way to ensuring that we set the correct working conditions in our hotel and I would certainly recommend this to other businesses”.
For more information please contact your local Springboard Scotland representative. All contact details are available on the Meet the Team page.
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Summer School / Pre employment programmes for young people
Summer School and our pre employment programme for young people provide an excellent opportunity to match talented and motivated school and college leavers with job and training opportunities in the industry. Providing employers with an opportunity to get a jump start on their summer or Christmas recruitment but providing them with access to new talent before other employers snap them up! For young people who are looking for a career in our industry we can help develop your skills and provide valuable experience to support you in your transition from education into the workplace.
For more information please contact your local Springboard Scotland representative. All contact details are available on the Meet the Team page.
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Tourism Passport - Edinburgh
A new skills initiative has been piloted in Edinburgh. Officially launched at the Edinburgh Tourism Action Group’s annual conference in March 2006 the Tourism Passport aims to ensure all staff starting work with a tourism organisation is trained in four key areas – communication, team work, customer care and personal appearance – which are vital to ensuring that visitors enjoy their stay in the capital.
For more information please email David Allen: davida@springboarduk.org.uk
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Unemployed Programmes
Springboard Scotland supports a huge number of programmes to help unemployed clients get back into the labour market. We have experienced some great success helping people of all ages gain valuable employment in our exciting sector:
Paul Noonan now employed with the Millennium Glasgow after taking part in Hospitality Glasgow which is supported by Springboard Scotland |
Kris Goodall now employed with Aramark after taking part in short job focused training delivered by Springboard Scotland |
Sarah Clarke now employed with Jury’s Inn after taking part in an Edinburgh programme which is supported by Springboard Scotland |
For more information please contact your local Springboard Scotland representative. All contact details are available on the Meet the Team page.
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Young Manager's Programme
The Young Manager Programme is an intensive three day programme for pupils in S3 – S6 designed to equip students with some of the vital skills required of Managers today and to develop their knowledge of the employment opportunities within Scottish Tourism. Excellent interpersonal skills, communication and problem solving skills as well as high standards of customer service are paramount if our young people are to succeed as Managers within the Hospitality, Leisure, Travel and Tourism industries in an ever-changing environment. The course is interactive with the young people working directly with employers to gain a realistic, hands-on exercise of our dynamic and exciting industry.
For more information please contact your local Springboard Scotland representative. All contact details are available on the Meet the Team page.
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